Customer privacy notice

General information

The content of this website is controlled and maintained by Cranwell, Brauncewell & Byards Leap Parish Council.  Contact details for this council are elsewhere on this site.  The website resides on the servers of Lincolnshire County Council and they have access to it.

When you contact Cranwell, Brauncewell & Byards Leap Parish Council (now referred to as “The Parish Council”) the information you provide (personal information such as name, address, email address, phone number) will be processed and stored so that it is possible to contact you and respond to your correspondence, advise, provide information, send invoices and receipts relating to service provision.  Your personal information will not be shared with any third party without your prior consent.  The Parish Council reserve the right to process information in accordance with GDPR Article 6 (1) (a) (b) and (c)

• Processing is with consent of the data subject, or

• Processing is necessary for compliance with a legal obligation, or

• Processing is necessary for the performance of a contract with the data subject or to take steps to enter into a contract

Information Security

The Parish Council takes care to ensure the security of personal data.  We make sure that your information is protected from unauthorised access, loss, manipulation, falsification, destruction or unauthorised disclosure.  This is done through appropriate technical measures and relevant policies. We will only keep your data for the purpose it was collected for and only for as long as is necessary, after which it will be deleted or shredded.

Your Rights Access to Information

You have the right to request access to the information we have on you.  You can do this by contacting us by email or post.  You will be required to provide proof of identity.

Information Correction

If you believe that the information we have about you is incorrect, you may contact us so that we can update it and keep your data accurate.

Information Deletion

If you wish The Parish Council to delete the information about you, please contact us.

Right to Object

If you believe that your data is not being processed for the purpose it has been collected for, you may object, please contact us.

Rights Related to Automated Decision Making and Profiling

The Parish Council does not use automated decision making or profiling of personal data.

To Sum Up

In accordance with the law, we only collect a limited amount of information about you that is necessary for correspondence, information and service provision.  We do not use profiling, we do not sell or pass your data to third parties.  We do not use your data for purposes other than those specified.  We make sure your data is stored securely.  We delete all information deemed to be no longer necessary.  We constantly review our Privacy Policies to keep it up to date in protecting your data.

Complaints

If, after talking to us,  you still have a complaint regarding the way your personal data has been processed you may make a complaint to Lincolnshire County Council’s Data Protection Officer at DPO@lincolnshire.gov.uk .  Their postal address is:

Lincolnshire County Council, County Offices, Newland, Lincoln  LN1 1YL

Or:  Telephone: 01522 552222     Email: customer_services@lincolnshire.gov.uk

Fax: 01522 516137     Mini-com: 01522 552055

Information Commissioner's Office

You have the right to complain to the Information Commissioner’s Office (ICO) if you are not satisfied with the way that your information has been handled.

The ICO is an independent body set up to uphold information rights in the United Kingdom.  They can also provide advice and guidance and can be contacted through the Information Commisioner's website, via their helpline on 0303 123 1113 or in writing to:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF